Solutions
Six Sigma software has the following facilities: 1. Process steps
: (a) Define provides template to completely define a Six Sigma
project together with plan of resolution and check list to confirm the adequacy
of the Define step. (b) Measure, Analyze and Improve In each step
project management facility is provided to plan the activities to be carried out.
The progress can be monitored through Gantt chart and progress notes. Each activity
of a step can be drilled down to additional three levels for detailed planning.
In each step check list facility has been provided to ensure qualitative completion
of the step. Wizard containing commonly used activities for each step is built
in. However the users can change the activities contained in the wizard. (c)
Control The control step contains facility to record evaluation, assessment
of side effects and steps to mitigate the side effects. In addition single level
standardization step is provided which has all the features stated in Measure
above. 2. Tools integrated with the process: Solutions
Six Sigma has the following tools built in (a) 7 QC tools consisting
of Pareto chart, Line/Point/Bar graphs, Pie chart, Scatter diagram, Stratification,
histogram, and control charts (X-R, X-S, P/C/U charts). (b) Management tools
The following tools are provided which are integrated with each other
as well as with the process steps. (i) Brainstorming with facility
of ideas generation, capture and selection (using multi-voting, multi criteria
voting, nominal group technique and force field analysis). (ii) Process
mapping with facility to define data collection format for a process, as well
as activity based costing of the process. (iii) Combination of Fish Bone
Diagram and 5 Whys technique with facility for prioritizing root causes
using the OSD model of FMEA. (iv) Sigma work sheet to calculate sigma value
of a business process. The tool calculates and displays DPMO, sigma value, yield
%, etc
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